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Moto United

Moto United is a motorcycle dealership located in La Habra, CA selling Honda, Yamaha motorcycles. Contact and map Moto United through Motorcycle USA’s Dealer Locator.
321 E Imperial Hwy
La Habra, CA 90631-7396
Honda, Yamaha
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6 Users rated the Dealer an average of 4.3
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RSPilot February 13, 2015 02:18 PM
My new favorite m/c store. Best oem parts selection in SoCal.
FNCrazy247 February 12, 2015 08:56 PM
Great shop under new ownership. Always had a nice family feel. They always have what I need in stock and if they don't, they can get it the next day.
FNCrazy247 February 12, 2015 08:52 PM
Great local shop under new ownership. Always had a great family atmosphere. They always have what I need and if they don't they can get it the next day.
SmokinR6 February 9, 2015 01:37 AM
This is an awesome dealer... my friend told me he bought his bike from this dealer last year and he said they were great. I decided to check them out this weekend and I rode home on a new 2014 R6... love the bike and I'm glad I went to Moto United. The sales guys told me they were under new ownership but that they were all the same staff from last year... I hope they all stick around because it was a chill dealership to work with... no pressure sales and I got the bike I've wanted for years. I definitely plan on going back for all the accessories I plan on adding to my R6... I would recommend this dealer to anyone looking to ride. Thanks again Moto United.
cttsmith February 3, 2015 02:40 PM
The previous review was for the old ownership, I just attended an open house where they had the Yamaha Supercross team and the new owner were amazing. I'm excited to see where they take the store.
Kot Matroskin June 8, 2010 09:01 PM
I took my 2009 Vmax for warranty repairs of the coolant leak from the drain hole under the water pump to Le Bard & Underwood. Service manager Mark quoted me 3-5 days. I ended up waiting for much longer and missed the event I was gearing up for. When I finally received the bike back, it was dusty and gained couple small scratches on coolant pipe. When I mentioned the dust on the bike to Mark, he replied: "If you want to, I can wipe it for you!” He said it with unmistakable face expression, which clearly expressed: "Dust it off your self! What is the big deal?” So, I preferred not to mention the scratches because I was not willing to whiteness that face expression materializing in verbal form. I just hoped that repair was done well.

Some time later I receive Customer Satisfaction Review form and filled it up listing the misleading time quote, dust and scratches. I was hoping that it would be taken in consideration and produce positive affect on customer service in Le Bard and Underwood.

Few hundred miles later I noticed a sip from the same hole. This time it was oil. The sip was very slow, but keeping the area around the drain hole covered with oily film. Over period of time it became obvious that it is not going to stop. Not willing to take my bike to the same place I called Customer Service of Yamaha USA and asked if I could take my bike for warranty repairs to a different dealership. Yamaha USA Customer Service representative insisted that I should take my bike back to Le Bard & Underwood. So, I called Le Bard and Underwood, got Mark on the phone and asked if I could bring my bike for repairs. He immediately recognized me and told me this: “Ah, yes! I do not want to work on your bike. You are the guy who writes nasty reviews about dust and scratches, which I think is B.S., and makes us look like jerks. In fact I think you are a jerk!” Naturally I said bye and hung up.

Of course I will take my bike to another Yamaha dealership and have it fixed one way or another. It is not the point now. The point is: Mark is a type of a manager, who consider appropriate to call customer a jerk. Nobody likes criticism about his or her poor job. But that does not give any one excuse to be rude.
Few minutes after conversation with Mark, I called Le Bard and Underwood in attempt to talk to General Manager or the Owner. A lady answered the phone and very politely explained to me that if I had any issues with service department, I could talk to service manager Mark. There is no General Manager position in this business, and Storeowner is not available. Great! Now I understand Mark’s position. May be he is the Owner, when Owner is not available?

Cc: Yamaha USA.
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