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Sanders Suzuki Kawasaki

Sanders Suzuki Kawasaki is a motorcycle dealership located in New Castle, PA selling Kawasaki, Suzuki, Yamaha motorcycles. Contact and map Sanders Suzuki Kawasaki through Motorcycle USA’s Dealer Locator.
RR 224 1400 State Street
New Castle, PA 16101-1287
Kawasaki, Suzuki, Yamaha
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1 User rated the Dealer an average of 1.0
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Djdennist February 3, 2015 12:40 PM
I would never take my motorcycle or anything else to this business. I gave specific instructions as to what I wanted done to my motorcycle. They decided to rebuild my carburator without giving me advance warning and charged an additional $300.00. When I questioned the extra work and charge, the owner threw the file and had a temper tantrum. He said the bike wouldn't start without rebuilding the carburator, which was a load of garbage. I had it running the day that he came to pick the bike up. It needed a new battery, which I did approve. It ran when jumped. The only reason this guy is in business is that there isn't another Suzuki Dealer within 50 miles. I will take it the 50 miles going forward. I feel that I was screwed out of $300. If anyone decides to go to this business for any work, have a written estimate, in advance with the stipulation that no additional work be done without a signature on a separate estimate. The owner is rude and arrogant. For a bill of over $600, they should have at least cleaned the bike up and made sure that after they test rode it, there was enough gas to at least get to the gas station. The specific instructions was to put in a battery, change the oil, adjust the shifting linkage and inspect the bike, period. The shifting was not adjusted at all. I didn't ride it there because it wasn't inspected and had to go through downtown to get it to the shop.
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