Crossbay Motor Sports

suzysgold August 20, 2012 08:25 AM
Can't rate experience with sales, but I give the service dept. 5 stars! I bought a 2002 Yamaha V-Star, but I kept stalling in 1st gear. I bought it to a "recommended" local guy in Deer Park who charged me a few hundred but never fixed it. He couldn't even finish the oil change because he had to wait for parts! For an oil change! So I bought it to Crossbay in Bayshore and immediately was told that the clutch was too loose. He adjusted the clutch, repaired some wires that were almost disconnected and the bike was riding like new! He even charged me less than the other boob did. He also adjusted my seat and was very courteous and helpful. I'll definitely go here from now on!

bob bailey May 2, 2009 06:49 AM
Got a great deal on my08 FJR BUT feel that I was taken on an oil change (break in oil) 4100.00 Then at your suggestions bought tires online then was charged $135.00 to mount them(I had 4300 miles on my bike and the front tire was bald and had flat spots john the service Mgr told me that I should have brought the bike in sooner as the tire was shot 4300 miles)???? . The capper was I asked for price on a replacement saddle bag (as I ooke on line and found dealer had to be contacted for price) was told I would get a call back as parts staff could not find a price - I did not get a call back . Then I called John (the store MGR) He told me he would look into this he eventually called and left a message "Mr Bailey did you have any luck finding the saddle bag??". I thought that is what the dealership was there for!!! Unless circumstances force me I will not be having any dealings with you in the future. I am going to buy my wife a nre bike in the very near future,most likely it will be at Crazy Freddies in Massapequa. Sorry to send this info but quite Frankly I am not happy with your Service or attitiude Rgds Bob Bailey