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Outlanders is a motorcycle dealership located in Luray, VA selling Arctic Cat, KTM motorcycles. Contact and map Outlanders through Motorcycle USA’s Dealer Locator.
4768 US Highway 211 West
Luray, VA 22835
Arctic Cat, KTM
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3 Users rated the Dealer an average of 2.0
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Wayne July 27, 2010 02:38 AM
I stopped by the dealership yesterday to try and fix a blown fuse. I couldn't get to the fuse and decided to ride on without it. A young man from the dealership tried to help as well without luck. When I tried to leave the bike was dead in the water. No power at all. A mechanic, possibly the owner or manager, came out to help. At first they wanted me to leave the bike but they realized I wasn't local and leaving it would be difficult. They went to work right there in the parking lot and finally found the problem. Some type of relay I believe. With a little bit of magic the part was fixed and replaced. After paying a very fair charge inside I went to leave. But now the battery was dead. They came back out without complaint and jumped the bike for me. I had nothing but a good experience with this dealer.
KTM Guy October 6, 2009 05:37 AM
Decent shop, good inventory, but sub-par service. Have been waiting 9+ months for my KTM ready-to-race pack, and they still do not have it ready. Furthermore, they can't even tell me when it will be here, or where on the waiting list I am.

When you call, or go in, they seem to always be too busy or in a rush to provide decent customer service. ... always in a hurry to get to the next guy or too busy to answer simple questions without making you feel rushed.
KTM Rider August 27, 2009 12:24 PM
Nice store, good prices on new bikes.

Lousy service - manager has attitude problem
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