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Outlanders

Outlanders is a motorcycle dealership located in Luray, VA selling Arctic Cat, KTM motorcycles. Contact and map Outlanders through Motorcycle USA’s Dealer Locator.
4768 US Highway 211 West
Luray, VA 22835
540-743-2040
Arctic Cat, KTM
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3 Users rated the Dealer an average of 2.0
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Wayne July 27, 2010 02:38 AM
I stopped by the dealership yesterday to try and fix a blown fuse. I couldn't get to the fuse and decided to ride on without it. A young man from the dealership tried to help as well without luck. When I tried to leave the bike was dead in the water. No power at all. A mechanic, possibly the owner or manager, came out to help. At first they wanted me to leave the bike but they realized I wasn't local and leaving it would be difficult. They went to work right there in the parking lot and finally found the problem. Some type of relay I believe. With a little bit of magic the part was fixed and replaced. After paying a very fair charge inside I went to leave. But now the battery was dead. They came back out without complaint and jumped the bike for me. I had nothing but a good experience with this dealer.
KTM Guy October 6, 2009 05:37 AM
Decent shop, good inventory, but sub-par service. Have been waiting 9+ months for my KTM ready-to-race pack, and they still do not have it ready. Furthermore, they can't even tell me when it will be here, or where on the waiting list I am.

When you call, or go in, they seem to always be too busy or in a rush to provide decent customer service. ... always in a hurry to get to the next guy or too busy to answer simple questions without making you feel rushed.
KTM Rider August 27, 2009 12:24 PM
Nice store, good prices on new bikes.

Lousy service - manager has attitude problem
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