According to the Defect Notice submitted by Genuine Scooters to the NHTSA, the 800 units represent the entire stock of this particular model imported into the United States. Detailing the defect, Genuine explains that “there is a potentially faulty circuit in the ECU which may cause the engine to fail upon starting or may cause the engine to stop without warning.”
Affected models were first distributed in March 2014, and by the end of that same month Genuine had “received complains about scooters that would not start during dealer preparation.” By April 2014 replacement ECUs had been shipped. To-date there are have been no reported crashes, injuries or fatalities, although there have been 37 warranty claims.
Customers with an affected model can take their Stella 125 Automatic to a Genuine dealer to have the ECU replaced, free of charge. Owners can contact Genuine customer service at 1-773-433-1311 for more information.
Additional information can be found at www.safecar.gov or by calling the NHTSA Vehicle Safety Hotline at 1-888-327-4236. The NHTSA campaign number for this recall is 14V408000.