Chris March 9, 2010 11:32 PM
User Rating: 1 out of 5 stars
by Chris 03/09/2010

Over the years I bought thousands of dollars of stuff from these guys, but never again.

My son was serving with the US Army in Iraq and wanted me to see if I could find a motorcycle for when he came home. He liked the Suzuki GSF 500, and I ended up buying him one at Action Powersports of Tulsa. The bike was less than a year old, had only 800 miles on it, and was still under warranty. The salesman was named "Wally". However, on riding it home a very obvious tapping noise was heard coming from the upper cylinders. It was worse when cold, but it never went away. After a week I called up Wally and told him about it. He said to bring it in and on being questioned, assured me that the warranty would cover any issues.

When I returned to pick it up, they stuck me with a $285.00 bill for a valve adjustment. I contested this because the bike was sold with a warranty, but was told the previous owner hadn't brought it in for its 600 mile check up - therefore the warranty was null and void. What a surprise.

I've no doubt they sold me the bike knowing it hadn't been brought in for its 600 mile check up - if in fact that's truly the case. To top it off, the engine STILL tapped! (it finally went away when we changed out the exhaust)

In my opinion, they'll screw you the second it becomes expedient.