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Troy City Garage

Troy City Garage is a motorcycle dealership located in Troy, NY selling Suzuki motorcycles. Contact and map Troy City Garage through Motorcycle USA’s Dealer Locator.
810 Hoosick Road
Troy, NY 12180-6628
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2 Users rated the Dealer an average of 3.0
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Dayton May 13, 2009 07:26 AM
Amazing prices at this dealer. They were routinely at least $1000 cheaper on all the 1000cc sportbikes I asked about. People have a problem with them not being super-friendly, but I had no issues with them at all. Brought the bike back for service and didn't have any problems with that, either. Don't let other people's experiences stop you from checking this place out. It's worth it!
Matt April 28, 2009 06:51 AM
These guys are terrible; I have had 2 separate experiences with them and both were really unacceptable. I went in to look around and buy a bike here, and it took the sales guy a good 10 mins to walk over. Finally he did, and he simply stood there giving me this look like "Either buy it or get out; either way, don't touch it you'll break it." No info about the bike, no real help in answering my questions, generally silent and non-conversational the whole time. I called up a few times after the sale, and he acted like he didn't know me! I was given a $150 Tourmaster jacket for Christmas bought here, and the seam ripped a few days after I bought it. I took it back in to complain, and the guy behind the counter acted like he didn't care if I was dying, and suggested that "I would have to take it up with the rep, and maybe I could leave it for him, he should be in sometime in the next few weeks." FEW WEEKS??? Puhleese, that is so ridiculous. I've spent over $5,500 between the bike and the jacket; I would think they could at least act like I'm a real person and not give me attitude. As a salesman myself for a multinational marine company, I am appalled at their level of customer service and their attempts to make the customer happy. If you need to buy a bike here because of price, please don't ever return for anything else; you will be SORELY disappointed!
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