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DGY Motorsports

DGY Motorsports is a motorcycle dealership located in Downers Grove, IL selling Honda, Kawasaki, Suzuki, Yamaha motorcycles. Contact and map DGY Motorsports through Motorcycle USA’s Dealer Locator.
216 Ogden Ave
Downers Grove, IL 60515-3143
Honda, Kawasaki, Suzuki, Yamaha
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2 Users rated the Dealer an average of 1.0
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jimh July 7, 2014 05:41 AM
My nephew and I went in last weekend to get him his first bike. We found a used CBR 600 that looked in good condition. The sales guy drove it 40 plus miles to our house for us topping off at 120 MPH. The bike can't be ridden until my nephew gets his license. In the mean time I received a call from my insurance company that the bike had been a salvage and can't be insured. The store nor any of the employees told me about the salvage and it wasn't on the title. When I examined the steering area, pics are on line of the front end crash, I found a solid crack all the way around the metal holding the front end onto the main frame. My heart sank and I got chills thinking about that poor sales kid who was trying to help my nephew out getting killed and then I thought of my nephew crashing on the freeway with a salvaged bike. The owner has not called me back but told the employee that he was going to blame the damage on us. He must not have seen the title search pictures that are from Tennessee where the bike was salvaged or worse yet he did and doesn't think we saw them. He is going to go to jail for this. I consider this reckless endangerment, fraud and maybe even attempted man slaughter. This business is going to be investigated and I hope the outcome is jail time. Please don't go to this business and put yourself or a loved one in danger. If you want any further info you can reach me on my own email mmabjj185@gmail.com
Not Impressed March 22, 2010 03:25 PM
I've had nothing but horrible service from DGY Motorsports.

Last year I hit a pothole and bent both of my wheels; i chose DGY to repair my bike. I ordered the stock wheels and they quoted me a 1 week turn around. 1 week went by and i called to find out what the deal was. They said that the bolts required to install the new wheels didn't come with and they had just that day ordered them and it would be another week. Now keep in mind these were the stock rims for a 2007 r6 and DGY stands for Downers Grove Yamaha... They were less than apologetic about it and informed me that they would put my bike outside if i wanted to pick it up and not wait... It took several phone calls of nagging to make any sort of progress with them. In the end they took about $150.00 off my bill; whoopie doo it was all being covered by my insurance comp!

This year i chose DGY (after much debate) to perform my summer tune-up. They were quick and finished the tune-up within 2 days of me dropping my bike off ( +1 point ), but i also requested them to perform a custom mapping for my bike as i had just installed a full exhaust system and a PCIII. They had to get the dyno out of storage and they wouldn't have it in shop till friday. On friday I called at 12pm and asked for the service department, the phone rang and rang and no one picked up (i assumed they were on lunch). I called at 2:30pm and finally got someone in the service department and was able to ask them how things were looking today; they put me on hold and i sat on hold for 15 minutes before i hung up and called back. I got the same person and asked him the same question and he went and checked and told me that the dyno had just been brought in and my bike would be on the dyno no later than 4pm. This guy told me, "As soon as its rolling off the dyno, i will be on the phone with you." 5:50 rolls around and im on my way home from work so i shoot them a call and i get the same guy, "ohhhh ya it just came off the dyno!!, but were closing in 10 minutes, do you live close?" They wheeled the bike outside for me and stayed open an extra 10 minutes so that i could pay and get my bike home... On my way home i stopped by a friends to show them my bike. After parking my bike in their driveway i went to turn it back on and it wouldn't start, so i got out an allen bolt to take the seat off and see if one of the terminals on the battery were lose. The seat came right off (they didn't bother bolting my seat back on!). I walked around my bike to see if anything else was lose and noticed that my license plate had fallen off!! Oh, and while they were trying to remove my side fairings to do the oil change they managed to break the bolts on one side of my bike!

I called in the following morning and complained about their lack of quality control and they said, "we have you on camera leaving with the license plate on, its not our fault, we can run an electrial system test for free if you like?" I will never bring my bike back here and I've advised my friends against trusting their bikes with them (they have lost 4 clients). If any of you actually value your bike i would suggest searching for a place that actually cares about their customers!
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