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RideNow Powersports on Boulder

RideNow Powersports on Boulder is a motorcycle dealership located in Las Vegas, NV selling Honda, Kawasaki motorcycles. Contact and map RideNow Powersports on Boulder through Motorcycle USA’s Dealer Locator.
6350 Boulder Hwy
Las Vegas, NV 89122-7439
702-451-1121
Honda, Kawasaki
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44 Users rated the Dealer an average of 1.9
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Joe October 11, 2010 11:46 AM
Very poor service!
SuperTiff July 14, 2010 02:13 PM
Calling into ask service dept about in stock parts is hellacious :[ be prepared to wait at least 4 minutes on hold before an actul person picks up the phone and then places you back on hold..... GRRRRRR, very aggrivating.On site, the sales staff are great. Just don't try to save time by calling in.... cuz it's not gonna be fun...
Concerned Consumer June 9, 2010 12:44 PM
We have purchased 2 Kawasaki Quads, a Ranger, and 2 Kawasaki Ultra 250XL jet skis from this store. Everytime I walk in for service or support I feel like the service writer is only concerned about the commision he will make from changing my sprark plugs. We needed an oil change and when it was all said and done, that oil change cost $600.00. After fighting with the manager on several occasions the cost of the oil went down drastically. Yes the outcome went well, but at the cost of fighting over every penny. I will not buy anything from this store again and will take our quads and ski's to any other Kawasaki dealer that treats us with a little respect and isn't just out to rip off the consumer.
Rich June 5, 2010 11:16 AM
Poor service and costmer service the worst..............
marcus May 17, 2010 04:10 PM
OVERPRICED! OVERPRICED! OVERPRICED!

SERVICE SUCKS, IF THESE PEOPLED TOUCHED YOUR BIKE YOU WILL PROBALLY BE HAVING MORE PROBLEMS.
Former CL slammer of Ridenow October 4, 2009 10:25 AM
I am a recovered Ridenow CL slam poster. As I read these positings it only makes me feel like I am just another retard. I went to one of the locations yesterday and visited the nice staff and offered an apology. You see, I jumped on this bus after simply reading some of the posts. After my visit I see they all have families just as I do and they all are just simply trying to do thier job the best they can. Slamm all you want but I think you should take a close look in the mirror...Most of you retards are probably just like me, out of a job, bored with nothing better to do than complain! THis experience is making me take a closer look at life and I'm changing my way of thinking!!!!

To that employee of Ridenow that made me open my eyes and see a different light I thank you. Your shop is not just a bike shop it's a family and I hope someday I can buy another bike and come share some life changing stories.
John Roberts September 29, 2009 01:37 PM
This is a 4-5 star dealer period and has been subjeted to multiple publishings from 1 or 2 retards.
Want the truth??? Jeff Kroger September 28, 2009 11:18 AM
Below you will see a complaint from Marty C. I can tell you this, I was in the courtroom when this guy took Ridenow to court over his Vulcan. It's unfortunate Marty didn't tell the entire story. This was a sad case of a consumer attempting to sue a business frivolously. Not only did the judge find that Ridenow did nothing wrong in this case but the judge made Marty feel about 2 inches tall. Court cases are public record, go look it up for yourself this way you can get all the details. I feel sorry for Marty but you only have yourself to blame. Unlike most of you on here I will definitely give my name and will not make “anonymous” complaints about any business. What does it solve? Have some dignity!

This is a honest dealer and I am a loyal customer, have been for years.
Jim September 28, 2009 08:53 AM
As people complain about this place it just makes everyone including myself want to go visit them. I’m so glad I did….The sales that are going on at 6350 Boulder highway are INSANE!!! (I went to the wrong location at first). They have some good deals on bikes but I’m not in the position right now to purchase anything. I made a point to walk around and talk to the staff. The Service Manager was even so polite to invite me in the back and meet some of the techs. I was expecting to see what was described on those CL postings but I saw just the opposite. The shop is very clean, most techs were at least 35-40 years old and after talking to them breifly (they were VERY busy) I learned 3 of them have been wrenching more than 25 years each and have been with Ridenow for over 7 years. I can say this was probably to best visit i’ve had in a non HD bike shop. Don’t take my word for it, go see for your self. And if you are humored as much as i was by reading all the slamming going on about these guys you will appriciate what they have going on down there.
Pete September 28, 2009 08:04 AM
It’s funny to see all these people complain. I’ve shopped at all the Las Vegas Ridenow stores and while some are better than others if it wasn’t for them coming in and buying up the old MC shops we wouldn’t have any shops in LV. Red carpet was going under and thanks to AZ motorsports we still have a local shop. Now they did what Red carpet could never do and built a huge shop just for us!!

Talk about the employees they hire, look at yourselves??? This is thier employee pool!!!! You can’t blam them if you are the people they have to choose from!

Be smart and understand you are the boss when it comes to retail. You choose to spend the extra money or not. No one makes you do anything. If the price is to high then ask for a better price!!! Don;t bitch and complain about YOU making a bad decision!!!!
Jenny September 28, 2009 08:03 AM
Thanks Ridenow on Boulder for the deals today!!!! Way to give back! i’ll be here next week to shop for X-mas presents!!!!

Don't believe the hype. Go see for yourself!!! Someone mentioned 35 negitive postings??? I was there Sept 26th. They fed me, gave my kids ballons and saved my hundreds of dollars! and there were hundreds of people there!!!

Most of these posters are loosers obviously.
Mike HD Guy September 28, 2009 08:00 AM
With all the press over the past 2 days about Ridenow on Boulder my curiosity got the best of me and I went to visit them today. That store has the best selection of used Harley Davidsons I’ve seen in Vegas. I’ve never been to a Ridenow store before but I can say they have some great staff and keep a real nice store! Thanks for the 20.00 bucks and the hot dog, I’ll be back next week to show my wife the FLHX you have!
Jim September 28, 2009 07:58 AM
As people complain about this place it just makes everyone including myself want to go visit them. I’m so glad I did….The sales that are going on at 6350 Boulder highway are INSANE!!! (I went to the wrong location at first). They have some good deals on bikes but I’m not in the position right now to purchase anything. I made a point to walk around and talk to the staff. The Service Manager was even so polite to invite me in the back and meet some of the techs. I was expecting to see what was described on those CL postings but I saw just the opposite. The shop is very clean, most techs were at least 35-40 years old and after talking to them breifly (they were VERY busy) I learned 3 of them have been wrenching more than 25 years each and have been with Ridenow for over 7 years. I can say this was probably to best visit i’ve had in a non HD bike shop. Don’t take my word for it, go see for your self. And if you are humored as much as i was by reading all the slamming going on about these guys you will appriciate what they have going on down there.
big b September 27, 2009 03:22 PM
not as bad as everyone says..... just do your homework before you shop there as you should with everything else. i was there and the guy i talked to was pretty nice and knew his sh*t
jv3 September 25, 2009 01:51 PM
Horrible service, mostly borderline retards, the remainder are crooks .if you want yamaha or kawi go to Pahrump dudes there are much better
Jose September 25, 2009 11:42 AM
My friend purchased a 08 CB600rr from this gangsters last Nov (his first bike). The poor guy pay near 16k for the bike: 1200 for prep, 900 for alarm, 1300 extended warranty, 1500 for pwr comm / slip on, tire warranty (don’t remember the amount) and more… He was so happy that I just say congratulation on your new bike. Oh and 21% for 72 month… WOW.
bill smith September 25, 2009 11:33 AM
worst pricing, and service ever hands down
Certified Factory Guy September 25, 2009 11:16 AM
the guy who wrote that you should check to see if the technician working on your bike at ridenow or carter is factory certified, i worked at ride now for 2 days and quit, i was the only factory certified tech there and i was reprimanded for using a manual ( to look up torque specs) and a torque wrench to tighten the cylinderhead bolts after doing a top end, the service manager said it takes to long and i should hurry up and not bother using a torque wrench anymore, i finished the bike the right way, loaded my tools in my truck and left.( one guy wrote his top end blew 3 times = ridenow) the tech most probably didn't torque the cylinderhead bolts to spec, there's a reason why manufactures put out a manual for every bike, they are all different and so are the torque specs and clearance specs, get a manual life will be better
Jay  September 25, 2009 11:07 AM
I bought a bike from them in 2006 and got ripped off with the loan and service plan. Then at the same time I also had a power commander installed by them which wasnt even mapped right. They also told me they had a dyno machine which was a flat out lie. If you live in the Vegas area I would recommend you buy from Carter Power Sports. I bought a bike from them a year ago and it was easy with no hassles. I will never step a foot in ride now again.
Here are some of the ads I was reading tonight September 25, 2009 11:02 AM
I was looking on craigslist this evening and Ride now has about 35 postings about how bad the Las Vegas store treats thier customers.
Ride Now is a piss poor dealer. IF you must go there looking for a bike ask them to give you an out the door DETAILED price in writing, THEY WON'T! Why? Because they do not want you to shop around and see how badly they are going to try to rip you off. They should be called Rip Now Poor Sports! On a 2009 Yamaha V-Star 250 they quoted me over $1000 MORE than the same bike new from another Yamaha dealer. So I bought the bike from the other dealer, and I take it back to the other dealer for service, Rip Now will never get a penny of my business for ANYTHING because they were such assholes when we were shopping for a bike.

The little Suzuki dealer just a short way north on boulder highway is a great shop, nice people, prices in writing, and they actually stock small things like clutch cables for Suzuki motorcycles... What a concept, having parts on hand for the bikes they sell and service.

Also just 90 miles away in Kingman Arizona is Route 66 Motorsports/Mother Road Harley, they have GREAT service, and will beat any price on any new bike line they carry that Rip Now Poor Sports sells. They sell Harley, Honda, Yamaha and more. Check out their website www.motherroadhd.com.

There is a great shop in St George that sells Honda, Yamaha, & Suzuki and they are way easier to deal with than Rip Now Poor Sports.

When you buy a bike from another dealer make sure you go by Rip Now Poor Sports and tell them about the better deal and WAY BETTER service you got at another dealer!

To the asshole who flagged my comments about my actual experience with Rip Now Poor Sports kiss my ass. What I wrote is true, and every time you flag it I'll re-post it.

Here is a good example I had with these people. Back last spring i was shoping around for a new dirtbike, taking my time uncertain whether or not I would even buy a new bike. I really wanted a two-stroke though because I am sick of these over-rated four strokes and countless valve jobs. The exact bike I wanted was a yz 250. So I had always been browsing craigslist and there just wasn't to much at the time. So one day I happened to be over on the north end and stopped by at ride now on rancho. I went in on the north end building (since there are two at same location) and was instantly approached by a kid. He said so what bike you looking for today I said two stroke. He said oh well we don't have any of those since nobody makes them anymore, I wanted to say somthin back to him but I just ignored him and walked out because thats not correct considering yamaha still made the 250. So I thought for the fun of it I would check out the (South Building) I walk in there and in the back what do they have? A blue yz250, so the fool on the other side didn't even know what they had in their inventory. So some jasper comes and sees me eyeballing it and says so want to take it home today we can take it out back and get it alll ready and I can work you out a deal. I said well what year is it knew it was an 08 because I looked at the serial # but I wanted to see if he had any sense and he said I think its an 09. So It was even a left over but he would not tell me a price and insisted we make a deal? whats the price out the door? (thats one thing that has always sucked about these places is that they dont have prices on anything so the can dick with you). He said well Im sure we can get a good price, Ill have them take it out back and get it ready for you and we can start the game playing, was what he was pushing. This guy was an idiot because I had cash in hand right then and there and was ready to buy if the price was right but instead he felt it was necessary to make a few extra cents and make me an unhappy customer with headaches. I was even concerned because the bike had scratches and scuffs all over the fenders from people throwing their shoes over it and the tires had the little niples on the knobbies missing like they had perhaps been using it for wheelie practice out back after hours. So you know you think going to a dealer to buy brand new you would get A BRAND NEW machine other wise go to CL. So I said screw that place and walked out and btw as I was leaving the guy followed me out the door and was insisting on what he could do to take this bike home today and I said nothing. Later that evening I looked on CL and a/an yz 250 was in there. So I called on it and sure enough it looked brand new better than this worn out new/used one sitting in the showroom, that had hardly been used. The price was right and there I was happy and going home that same day not getting screwed with a great bike. So ride now can go piss off, I wont go there for anything, I wouldn't even go their for spark plugs nor oil(which I would even be surprised if they had something that simple in stock) I go to cycle gear instead.

Please read entirely

Lots of dealers use bike bandit like sights to look up parts. The sites are free and the parts diagrams are licensed material from the manufacturers which cost money to use so why not use the free one rather than pay for the right to look up a part on your antique that no one else is ever going to buy parts for ( even you didn't). I don't like buying parts from any dealer - you have to go in pay too much for it and then hope they order the right part and then drive down to pick it up when it arrives. Why not just save gas and sales tax by buying it online?

The high horsepwer bikes like the zx14 and busa do use endless chains to handle the horse power and torque. He gave you the correct information even though you are not will to remove your chain. What if he put in the link and it broke leading to a crash or serious damage and you found out it is not supposed to have a master link? You would probable try to sue the dealer for telling you it is okay.

Yes you probably do know more about the lame models than the average salesman. No one buy FZ1 s and XR650 s except for pain in the ass know it all old men, like you and me. They sell R1 s and 450 s 50 to 1 over those gay bikes so it isn't surprising that the youth guys don't know much about them.

Sorry could not keep my mouth shut but your reasons are probably true of 90% of dealers not just RideNow. You show have told us about how you friend also bought the extended warrenty for an extra $4999 without knowing it and getting told to kick ricks when he went back to complain- That is why I don't like ride now.

Yes Paul "Langford" is the General Manager at the Boulder Store, he did not become the top dog there by giving good deals or money back to the 75% of customers who get home read their paperwork (too late) and realized they got screwed. He is a smooth talker but is all about getting your money any way he can think of even if it is unethical and might not stand up to legal scrutiny.

IF you want to protest this would be a good weekend see ridenow.com. They are having a big sale so go down eat their free food print out their $20 free stuff coupon (yes I have used one in the past and there are no strings attached $20 free money-shocking but true I guess they are not totally satanic- a good chance to get some of you money back), then go out to the side walk and hold up your signs. I will be there but not to protest I have never let them rip me off.


Yes ridenow is a motorcycle shop that opperates like a ahady used car lot. They will screw you hard if you let them. They made a lot of money by ripping of first time buyers - stupid 21 year olds who qualified for a bunch of credit that they didn't understand and were not smart enough to ask questions. But those days are over and this business has fallen on hard times.


Shop total cash prices out of state first before you try to negotiate with them. I have bought several bikes from them without getting burned by refusing to pay more than what out of state dealers charge.

know what the finacing deals are from the manufacturers before you go in
don't pay more than a few hundred more that what the machines sell for elsewhere
agree on a total cash price and check that everything adds up before you sign
when you go into the finance office just say no to all the extras or if you are really wanting to waste your money at least negotiate the price on the warrenties- dealers mark up the cost by about 400% if you let them - most of the dealers profits come from suckers who get raped by the finance manager

IF you have been deviced contact the NV dealers board, and state attorney generals office. The fish stinks from the head down and as long as the current boss reward the employees who rip off customers Ride now will continue to be a dangerous place to do business.

i thought i would join in on the rant
ride now sold me a used waverunner back in 06. The first trip on the lake, the engine was blown. I took it back to ride now and they said they would fix it for free. When my first bill arrived a month later, i discovered an extra $3500 was charged to my account. Ride now told me i signed for a 3500 warranty, which was bogus. I demanded to see the contract because my copy did not have the 3500 warranty. They threatened to call the cops because i would not leave. I called the bank i had the loan through and told them im not paying a dime until the issue was resolved or they could come pick up the pwc. Ride now immediately called me begging me to come in and relsove this. I ended up with a free new engine. So keep in mind if you are not paying cash, the banks are the only relationship ridenow is concerned with.

There are a dozen mechanics in town with better customer service, price, and experience. i am happy to see the shop i went to is now closed!

Paul Langford??? Didnt one of the other guys who posted here say the name of the General Manager of the store that contacted him was Paul??? Hmmmm.

Five stories:


1) A good friend of mine had a Kawasaki Drifter. Took it to Motorcycle City (old location) have new floor boards (it had fallen over in the parking lot at his work), have the tires replaced (standard 130/90-16 and 150/80-16), and new brakes. Took four months... kept getting excuses.

2) I bought an old Kaw (1981) and needed the rubber "O" ring for the exhaust/head junction (2-smoker). Went to the Boulder Highway "RideNow" told them what I needed and a girl seemed real intent on helping me. She couldn't find the part, so she said she needed to search something else. Just out of curiosity, I peeked around at the screen, and she's on Bike Bandit! I told her I could just as easy do that myself, thank you very much.

3) I was in the same location, just killing time looking at sales stuff and was wandering through the dirt bikes. I was admiring an XR650R, thinking that Honda had really screwed up by killing that model: 2007 was the last year. An employee (kid) walked up and started talking about it, blah, blah, here, blah, blah there... I asked him if that was a leftover 2007 model, and he assured me, in a manner reserved to experts and mystics, that bike was the new 2008 model. I asked him to repeat his statement, him of course doing so, and then I pointed to the stickers indicating a 2007 model year. I asked if the dealership provided books or materials to study on models, manufacturers, trends, etc., and he said they did. I told him to go back and study.

4) I went to the Ride Now store on Craig Rd. to get a rivet-link for a 530 endless chain. I'm walking in the door, a guy is following me, 30-40ish, with a dealership shirt on and asks me if I need help. I ask him if he knows anything about motorcycles, and he says, "of course!" So, I tell him I need a rivet-type master link 530 for my 'Busa. He looks at me and says with all seriousness that chain is endless and that the swing arm has to be removed from the bike for installation....

5) This is a good story. Another buddy of mine had gotten back his desire (~2005) to ride after a bad crash at Red Rock (~2003). He found a used FZ1, terrific condition, and reasonably priced at the "Motorcycle City" location. The first "kid" that "helped" us, was clueless. In fact, I was telling him that we ought to leave, there are other shops and other bikes to look at... Another "kid" was watching what was going on, took us aside sat us down and handled the deal like a pro. I forget his name, but he was a racer, his brother had been a racer, but was injured... He was first class. Buddy got his bike, at a better deal than he anticipated, and it took us <2 hours.

This is an email I received from one Paul Langford. This was his email to me about my ride now add. Paul Langford, who ever you are...... Please worry about your spelling, grammar and bad "comparing apples to orange's" examples.

Think these bike shops are a rip off??

I went to grab a bite at a Resturant last night and all I wanted was their steak special priced at 19.99. When the waitress came to my table she asked if I would like to start out with an appitizer and a cocktail and I said sure! Then she came to my table with a wine list and reccomended 3 different bottles and of course her top recommendation was 250.00. I said sure! Then when we were finished she offered desert and I chose the bannana foster. Now the bad part. She brought the bill and it was over 325.00!!!! I just went in for the 19.99 steak!!! So did I get a 20.00 steak for 325.00 and did they rip me off by offerring other products or were they just doing thier job?


C-mon don't be stupid and say stupid crap like this. Be a grown up and accept responsibility for your own actions and preach the same. Your post was very dumb

This was my original add.
Ride Now/Az motor group.

Or whatever you call yourselves right now. Please don't patronize us, the riders and consumers. Your stores are pathetic, employees are young kids with no product knowledge and you all have an arrogance that is the worst I've seen. You rape people on new sales....I.E. No one should pay over 13k on a sport quad that has an msrp of $7099.00. You take advantage of customers without knowledge of what a good deal is. I've purchased 3 units from the Craig Rd store. The only reason I did was because the finance manager was my friends brother inlaw and he hooked me up.(I was a cash buyer) When I was closing one of my deals, he was showing me how bad he ripped off some earlier customers. Ride now has more fee's than any other dealer, sells bogus, over priced maintenence and warranty plans. I recently took my wife's rzr in for some minor warranty work. Almost 5 weeks later I got it back with a new speedo sensor, nice job parts and service department. Oh, I also returned a part. Since it was over $100.00, they had to issue my return in the form of a check............which bounced!!!!! NICE!!!! I can only hope that the economy continues to hurt your business. You've already closed some stores and reduced your days/hours. Don't you dare state your management will correct issues. Ride now has the biggest turnover of employees I've ever seen. Thank goodness we still have 4 other stores in town that you guys haven't been able to poison

someone really needs to do something about that company.
it is not right to rip people off like that and get away with it.
if they did the work, they should stand by it instead of giving excuses not to fix the problem.
someone should get all the paperwork and sue the crap out of that company.
we all need to stand together and find every motorcycle site there is and write
the truth on that company and make sure the owner goes out of business.
BEING ABLE TO RUN A COMPANY RIPPING PEOPLE OFF IS COMPLETE GARBAGE.
I MET ALOT OF SHADY PEOPLE IN MY LIFE BUT BEING ABLE TO HAVE A BUSINESS BUILDING STANDING
IN FRONT OF PEOPLE BY RIPPING THEM OFF IS COMPLETE GARBAGE AND WE NEED TO DO SOMETHING ABOUT THAT.

THEY NEED TO GO OUT OF BUSINESS AND IF ENOUGH PEOPLE GET TOGETHER WHO GOT SCREWED FROM THEM, YOU CAN ALL
PULL IN SOME MONEY TOGETHER AND SUE THE CRAP OUT OF THEM SO THEY'LL GO OUT OF BUSINESS FOR FRAUDULENT ACTIVITY.
WHAT A PIECE OF CRAP

Bought a used bike from them 3 years ago and it took nearly a year to get the title. Luckily I had put the purchase on my CC - solely for the protection it offered - and it wasn't until I threatened them that they decided to bother to get my title. Plus, after they "went over" the bike while I waited (for 6 hours) for them to "prep" it, it came out nearly a liter low on oil, the idle stuck at 3,000 RPM (on a cruiser? really??), any any number of other idiotic issues right from the get go. (Unsync'd carbs, etc.)

I'll never shop at any Ridenow ever again

Ride now sucks hard, nothing new there, and you went to the better one, you should try dealing with the assclowns at the henderson location. There's a few decent scooter shops in town and quite a few very talented private mechanics that could use a little extra cash. There's a motorcycle dyno shop up at the speedway, the owner and his mechanic are super talented.

Now, the reason why I responded to your post. I only hope that nobody from RideNow read this. and if they have, I hope that the kid that was honest with you didn't get canned for his honesty.

I bought a Rebel on Craigslist a while back. (don't laugh! I just needed a scooter to get around town, which is what a Rebel is, right?)
Lights went out while I was driving.
I don't know chit about motorcycles, so I took it to Ride Now on Rancho.
I just figured it was a fuse or something, they know where it's at, they'll pop it in and out and call me when it's done.
I got the call, dude went off on the bike. Told me all the problems, they need to change this and that and the other. Throw in a couple of Johnson rods, blah, blah and it was up to about $1400.
I told them no on the phone, I just want my bike back. He said they've already changed the fuse and it was $230. They called me back later and said my bike wouldn't run now and they could do all the work for $950.
I told him no way. I felt like I was getting screwed.
I went to pick it up and the guy who took my money said the bike doesn't run. Said I should've done the work. They could do the minimum to get it running and it would be $750ish.
I said I was going to take it home on my trailer, I had no money (the magic words), and I just wanted to leave.
Then I went out and waited about a minute for my bike. This kid/dude was pushing it out. He was very nice, helped me load it and strap it down.
He saw that I was pissed, and asked why. I vented all that happened, and he chuckled. He looked around to see if anybody was near and said, "Dude, it runs. Just take it home and start it up."
He walked off, with me standing there in shock. When I came to, I got up on the trailer and tried to start it. STARTED RIGHT UP!
When I got home, I tried to make sense of it all. I figured I dropped it off, they fixed the fuse, and then went through the "Rip Off the Dummy" checklist.
But don't all mechanics do that?

My girlfriend and I have been looking for a bike on CL and were worried it would have issues and considered going to a dealership. I see know I should continue looking on CL. Thank you all for the insight


I was attempting to purchase a dual sport from Ridenow after making the deal they explained to me an error was made with the price and it was a $1000 more. I had to fight with them to let me leave, I felt like a hostage


There is a good reason so many people in vegas buy their bikes out of town or out of state. These are some of the worst dealers I have had the displeasure to buy from. Even simple stuff like buying parts is a hassle, none ever seem to have anything in stock, so they always have to order it, and when they order it, they charge full retail on the part, PLUS change you the shipping to their location. Shipping in the price of running a business. It's really no wonder so many people buy their factory parts on-line.


YAMAHA MOTOR CORP. DOES NOT CARE ABOUT RIDE NOW ! I HAVE ALREADY COMPLAINED SEVERAL TIMES AND EACH TIME THEY SAY THEY CAN DO WHAT EVER THEY WANT ITS THEIR COMPANY.BUY ALL YOUR YAMAHAS IN UTAH OR ARIZONA THEY WILL TREAT YOU BETTER AND YOU WILL SAVE MONEY!
C. T. September 25, 2009 10:22 AM
These guys are the biggest group of morons on the planet. Everything they sell is overpriced, they screw you on service, and no one there really knows what is happening from minute to minute. I wouldn't let them anywhere near my motorcycles.
Victim # ? September 25, 2009 08:54 AM
Sales manager lied about service costs to sell me the extended service plan. Told me 1 service would be $1400.00. He was someone I trusted since he was a friend of a friend whom I bought many bikes from at Carter powersports.

When I told him I have a price list of all the scheduled services, and he doubled the price (lied to me) told me he gave me a great deal. I am still waiting for my check 8 weeks later. They made me cancel my plan, they didn't refund me the money and I still haven't seen a check.

When I was buying the bike, they returned all of my calls. Now I have to hunt them down because they wrote me off. I had to go down there because they don't call you back when you want your money back from getting ripped off. Carma is, well you know.
monte September 25, 2009 06:36 AM
i agree people need to boycott ride now until they truly CHANGE or better DISAPPEAR jacked up prices and a mob tactic to sales and customer care JUST BOGUS dealerships
Bill September 24, 2009 10:56 PM
Three words sum it all up for ride now ps, NO GOOD RIPOFFS
Ken September 24, 2009 10:53 PM
Ride Now refuses to give customers a detailed written quote on bikes. They wanted over $1000 more for a new 2009 Yamaha V-Star 250 than another dealer we ended up buying the same bike from. The sales guy was a jerk and the manager got hostile when I asked for the quote in writing so I could see how they got to asking $5200 for a 2009 Yamaha V-Star 250.

I will never shop for anything from their stores or take my bikes to them for service with all of the horror stories I hear about Ride Now.
David September 24, 2009 10:45 PM
the service seems friendly at first until i asked them for a stator for a CBR and the told me a price that was 57 dollars over your OWN web site's price, i told the sales person that I've seen the part online for a cheaper price and he asked me what website it was so he can research it to price match it for me, i continued to explain that it was Ridenow's website.... should i apply for a job here being that i know more than the sales people in your own store?
JF September 24, 2009 10:45 PM
Total ripoff ... scam artists and will overcharge you for everything! Stay away!
Ken September 24, 2009 10:39 PM
Ride Now refuses to give you a DETAILED Out The Door price on thebikes they sell. They quoted me OVER $1000 MORE on a 2009 Yamaha V-Star 250 than the dealer we ended up buying the bike from. Ride Now's sales guy was a jerk and the manager was hostile when I asked for the breakdown on how they wanted $5200 for a 2009 Yamaha V-Star.

I will never shop there or take my bike in for service at any of their stores as I hear nothing but horror stories about Ride Now's service.
Ride Now Customer September 24, 2009 10:27 PM
Here is a good example I had with these people. Back last spring i was shoping around for a new dirtbike, taking my time uncertain whether or not I would even buy a new bike. I really wanted a two-stroke though because I am sick of these over-rated four strokes and countless valve jobs. The exact bike I wanted was a yz 250. So I had always been browsing craigslist and there just wasn't to much at the time. So one day I happened to be over on the north end and stopped by at ride now on rancho. I went in on the north end building (since there are two at same location) and was instantly approached by a kid. He said so what bike you looking for today I said two stroke. He said oh well we don't have any of those since nobody makes them anymore, I wanted to say somthin back to him but I just ignored him and walked out because thats not correct considering yamaha still made the 250. So I thought for the fun of it I would check out the (South Building) I walk in there and in the back what do they have? A blue yz250, so the fool on the other side didn't even know what they had in their inventory. So some jasper comes and sees me eyeballing it and says so want to take it home today we can take it out back and get it alll ready and I can work you out a deal. I said well what year is it knew it was an 08 because I looked at the serial # but I wanted to see if he had any sense and he said I think its an 09. So It was even a left over but he would not tell me a price and insisted we make a deal? whats the price out the door? (thats one thing that has always sucked about these places is that they dont have prices on anything so the can dick with you). He said well Im sure we can get a good price, Ill have them take it out back and get it ready for you and we can start the game playing, was what he was pushing. This guy was an idiot because I had cash in hand right then and there and was ready to buy if the price was right but instead he felt it was necessary to make a few extra cents and make me an unhappy customer with headaches. I was even concerned because the bike had scratches and scuffs all over the fenders from people throwing their shoes over it and the tires had the little niples on the knobbies missing like they had perhaps been using it for wheelie practice out back after hours. So you know you think going to a dealer to buy brand new you would get A BRAND NEW machine other wise go to CL. So I said screw that place and walked out and btw as I was leaving the guy followed me out the door and was insisting on what he could do to take this bike home today and I said nothing. Later that evening I looked on CL and a/an yz 250 was in there. So I called on it and sure enough it looked brand new better than this worn out new/used one sitting in the showroom, that had hardly been used. The price was right and there I was happy and going home that same day not getting screwed with a great bike. So ride now will never get my business, I wont go there for anything, I wouldn't even go their for spark plugs nor oil(which I would even be surprised if they had something that simple in stock) I go to cycle gear instead.

1 pissed Mo Fo June 18, 2009 12:01 PM
BEWARE !!!!!! ........ I bought a 2008 Goldwing from this dealership. I stated that i wanted 2 Shoei helmets with intercom thrown into the deal. They brought out the el cheapo HJC helmet catalogue and tried to push me to take one of these 99 dollar helmets. I said i wanted the Shoei helmets and it was agreed upon. While talking with finance rep finalizing deal at their facility the sales manager dropped a piece of paper on the desk stating this was the helmet and intercom package i wanted thrown into the deal and told finance rep i needed to sign it. So after briefly reviewing it i signed document showing only a model number for the helmets and intercom. My first mistake was trusting them to honor our verbal agreement of the Shoei helmets. My second mistake was not bumping the PN of the helmets on the doc with the helmets in the catalogue. BUYER BEWARE ! The helmets were not in stock and needed to be ordered. When i went in to pick up the helmets a couple days later i found out the helmets were not the Shoei i verbally agreed on. Instead they were the el cheapo HJC helmets. I told them these were not the helmets i wanted. They said " Well you signed for them ". Not thinking they would try and slip one by me i didn't verify the PN's . Well i should have realized that these guys are salesman & that they will indeed slip one by you if they think they can get away with it.. Scrutinize every verbal agreement to ensure this won't happen to you.
Fred Mertz May 12, 2009 02:54 AM
These guys are not your friends. They only care about your money any they will try to rip you off . No matter who you are.
Marty C April 18, 2009 02:04 AM
Without a doubt the worst consumer decision I ever made was to have my motorcycle serviced at RideNow on Boulder !!! I took my Vulcan Classic in for basic maintenance in October '08. Until then it was a clean low mileage bike with only 24k miles on it. All I wanted was a to have the bike checked over and serviced as required. I expected to receive professional and competent work to be performed (after all they are a Kawaski dealer) What I wound up getting was not at all what I had hoped and paid quite a lot of money for !! First off the amount I was charged was absolutely insane for the work that was done. And by that I mean if all had gone well. As you will see if you read on it most certainly did not go well. In fact it pretty much went as badly as it possibly could have gone. I was initially given an estimate of approx $600.00 for a tune and service. Mind you this just to service the bike. There were NO repairs made of any kind !! I thought this was a bit high but agreed to the work. After all I love my bike and want to keep it in the best condition possible. When I went to pick it up, the bill was almost $780.00 !!! For this I got an oil and filter change, new final drive oil, new air filter, new spark plugs, and new coolant. This is maybe about $75.00 worth of materials and an hours work. I paid the bill without complaint, but I surely felt a bit ripped off. Still if the bike was great condition and all maintenance up to date I was still OK with this. I was more concerned that the bike be well cared for and safe than a few extra bucks out the door !! After I paid the bill they eventually brought the bike out to me after a wait of nearly an hour and several inquiries to Amanda the service consultant. I got about 3 miles down the I-95 freeway and the engine seized up. I was very lucky to have avoided getting ran over by the 4:00 rush hour traffic !!! RideNow had the bike towed back to their shop and later told me I would have to authorize an estimate for the cost of labor to tear the engine down and find out what happened to it. I could not believe they expect more money from me after MY ENGINE BLEW OUT LEAVING THE SHOP after paying almost $800.00 to service it !!!! Eventually I decided to tow the bike out and have another dealer tear it down (Carter Powersports) they found the oil pump drive gear stripped and the new oil filter was bone dry.......It never had any oil pass through it at all. Obviously the pump was broken while they were "servicing" it. In addition the coolant in the reserve tank was bright green and fresh, but the coolant in the radiator was old and very watery. It looks like all they did for the coolant replacement was dump out the reserve bottle and refill it and never actually changed the coolant in the engine at all. I contacted RideNow's corporate headquarters and they had the general manager of the store, Paul call me. What a treat that was !! All he did was claim that there was no way it's their fault that the bike failed after I left the shop (remember the dry oil filter-never had oil pass through it) And then he accused me of trying to set them up !! I would say being grossly overcharged, Paying for work that was not done correctly, having the bike lock up 3 miles later on the freeway, Then being verbally assaulted by the general manager adds up to a pretty unsatisfactory experience. Think twice before using this place, I didn't check them out before I went there, But after all this happened I have talked with many other motorcycle riders and I have yet to hear even one positive thing about them. In fact all I have heard are other horror stories of lousy service and very shady practices in the sales department as well. BEWARE !!!!
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