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Revolution Moto/Vespa Santa Rosa

Revolution Moto/Vespa Santa Rosa is a motorcycle dealership located in Santa Rosa, CA selling Aprilia, Genuine, Piaggio, Vespa motorcycles. Contact and map Revolution Moto/Vespa Santa Rosa through Motorcycle USA’s Dealer Locator.
518 College Avenue
Santa Rosa, CA 95404
Aprilia, Genuine, Piaggio, Vespa
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2 Users rated the Dealer an average of 3.0
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AllysonGo March 1, 2015 10:02 AM
My husband and I have been long-time RevMoto customers and absolutely love our Vespa motorbikes. The shop is in a super cool, retro-looking 'garage' and the staff is the friendliest and most caring group of pros you'll find anywhere. They take care of our riding needs like we're family. Our daughter is prepping for college and deciding between a new Buddy scooter or a Piaggio Fly. She's on a budget but won't settle for a Chinese junker. In the next few weeks, she'll be joining us on two wheels either way. And RevMoto is the only place we'll go!
alumpyone September 19, 2014 03:33 PM
The biggest problem: Poor Customer Service. They need to learn what that means, especially as they claim they have "...doing this for over 10 years." They don't act like they have the customer at heart. Example: We brought a scooter we purchased from them in for service. Wife wanted seat adjusted after they kept selling her on how easy and helpful it would be. Comments like "it will make the ride much better" were offered, but when we had the seat adjusted, it didn't do anything other than make the ride worse. She expressed this to them at the time of pick up and was told by the service guy "I didn't do it" and by one of the owners "There are other scooters which might work better because they have lower seats". This was not a fix. After a post here on Yelp, they called us and stated they would make it right. When we called back after deciding which course to take, I endured him telling me how I was contradicting myself when I stated how the seat didn't improve for my wife and was worse for me, and him constantly telling me how wrong I was. It took my wife calling back and speaking them to get them to replace the seat; BUT, only after the following demands were meet: 1. I had to remove a previous 1 star review on Yelp and Google. 2. They said I was "banned" from their store and could never return. This was like being held hostage! Seriously? Why are you still in business after treating customers like this, and from several of the reviews I'm not the only one. The only reason I went from 1 to 2 stars is because they did replace the seat, but please be aware if you don't act like they are retail scooter gods, you will get treated badly.
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