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BMW Issues No Ride Warning for '14 R1200RT

Friday, June 6, 2014
BMW has issued a precautionary warning to owners of new 2014 BMW R1200RT, owing to a potential defect in the rear spring strut. There has been no formal recall issued yet, but BMW is asking owners “not to ride their motorcycle until further notice.” The press release states that “the piston rod of the rear spring strut in connection with the Dynamic ESA could potentially break.” There have been no injuries reported to-date with regard to the issue, and BMW estimates that up to 8000 vehicles could be affected worldwide. The press release concludes saying that “a technical campaign is in preparation to replace the part in question. BMW Motorrad regrets any inconvenience caused to customers affected by this precautionary measure.”

 
 

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Comments
Sunbird   June 20, 2014 10:04 AM
There are aftermarket solutions now: beemershop.com
oldnotdead   June 17, 2014 07:01 AM
To the CEO of BMW Worldwide: 2014 R1200 RT Motorcycle. I wish to express my disappointment about the manner in which you as CEO allow BMW to handle the “do not ride” notice related to the Dynamic ESA electronic suspension system problem for what appears to be the entire 2014 production run of the R1200 RT. Over the years I have purchased a number of your vehicles (3) and this year I decided to purchase a new 2014 R1200 RT motorcycle. Imagine my disappointment, when with $30,000US in hand, I am told the following: 1. You can buy the bike, but BMW will not deliver it, so you cannot ride it. 2. The problem is not expected to be resolved until September or October of this year. I’m told this at the beginning of June. 5 months to remediate, putting new deliveries & riding on the cusp of winter. 3. BMW is “hoping” to get an announcement out in August. Hope; never a sound strategy is it! 4. Buy the 1600 and we’ll give you a $1,000 credit. There was a reason I wanted an RT, remember! 5. Wait until the beginning of winter and BMW will provide $2,500 compensation. Presumably to help with snow removal. 6. Wait until the beginning of winter and BMW will provide $1,000 toward BMW gear. Blankets I dare say. 7. Production of the 2015 will not start for 5 – 6 weeks and delivery to the US isn’t expected until the beginning of winter. Does all of this incredulous to you? It should. BMW is a multi-billion dollar, multi-national organization and this is way you are handling the communication of this “do not ride” issue to your customers and prospective customers? With all the expense you have gone to marketing your image, your products and your brand, it may have been prudent to have a plan to manage this situation with timely & forthright communication. Take a lesson from Toyota and General Motors inept handling of marketing communications and live up to the standard you would have your customers & prospects believe exemplify BMW; you’re better than this!
Dirtbagbiker   June 16, 2014 02:08 PM
Well just lovely... I was standing in my kitchen trying out my nice new BMW riding suit (complete with tags hanging off) when I received "The Call". ARE YOU KIDDING ME! Yes my first experience with BMW not only drained my bank account (nicely done, by the way) but wiped out my long planned 60th birthday vacation ride. So I guess its back to dragging my knee on my 2010 GSXR 750 that has never let me down, no matter how hard I flogged it. Let's hope this fix comes very soon and is the final one. After reading all the quality control issues that BMW has had in the last few years, I guess the only thing I can say is.... That'll learn me!
wildpig   June 15, 2014 11:48 AM
vidking- I disagree. bmw does not make great bikes, they make bikes that are problem plagued, recall prone, over priced and have a horrendously poor dealer network. do your homework-- parts availability> aint happening. lotta dirty lil secrets bmw doesn't want the American rider to know. over priced and over repped-- but people are waking up to the fact that bmw is big money wasted and the reputation is ancient history.
vidking   June 11, 2014 01:12 PM
BMW makes great motorcycles, but they are definitely not flawless. When they make an engineering mistake, it's often a big one. I own an older BMW RS twin. Those 1990's twins were prone to fuel injection surging - a problem BMW refused to admit. Also, these machines had a dry clutch and when oil seeped from the gasket between the engine and the gear box (another common problem) the clutch plates got covered with oil, making them slip when they were supposed to hold. The BMW attitude to these problems is distinctly German. "We make a superior machine and nothing could possibly be wrong with it." Note that the 2014 RT finally adopted a wet clutch. Nuff said.
ericbeer   June 11, 2014 11:15 AM
I have one of these. It is a fantastic bike. The fact that there is a recall does not bother me a whole lot - as long as it is taken care of. BMWs are made with high quality parts. They are sophisticated. They are different. They are not perfect. I have owned British and Japanese bikes also. Harley - could not wait to get off every one I ever test rode...and I can think of at least 5 offhand. I'd still buy the R1200RT in a heartbeat.
RaptorFA   June 10, 2014 08:36 AM
Thanks for the info, Byron and MUSA gang. This is a bit of a black eye for BMW. Especially since this model's release was highly anticipated. And this is a serious issue. Whenever you have to tell your customer base to park their bike and don't ride it again until we can come up with a fix, which by the way we don't have yet, that is bad! My bike is my daily rider; what if I made the trade for one of these things (like I was seriously contemplating) and then got this news? Well, they would either be putting me in a 2013 until further notice or refunding my money so that I cauld go get a bike that actually worked. And this is not the first serious issue that they have had with new model bikes. The GS had the seal problem that would leak oil onto the rear tire, there have been fuel delivery problems, drive line issues and other electronic malodies as well. I don't know what is going on over there any more, but they are failing badly in the QC department. And for the price that you pay for these thngs, you do not expect them to be under-engineering critical system components. I'm still looking for a new bike, but this has caused me to reconsider looking at BMW any longer. I'm going to be looking elswhere. That new Chieftain or the new FJR1300ES is suddenly looking much nicer to me...
Gray22   June 9, 2014 10:38 AM
I don't know wildpig. BMWs are pricey that is for sure but it seems like you do get something for your money. Good brakes and ABS, good suspension (despite this recall), adaptive engine mapping(touring, sport, dynamic etc.), electronic wind shield, electonically adjustable suspension on many models, active suspension on some models, including the RT, good engines, good creature comforts, good fuel economy on the boxers, good transmissions. I worked at a Harley dealership a couple of years ago and people were dropping 17 to 21 grand on bikes that fell far short in every technical category I listed above. True at the time the big Harleys had ABS, but the system wasn't good. And I saw loads of Harleys come in for electronic issues during a rainy Laconia bike week. I think Harleys can be great touring bikes and cruisers but if we look at what you get for your Harley dollar I don't think they are much of a bargain. Ride what you like and be safe but coming from some one who sold Harleys for a short while, I always thought Harley was guilty of over pricing their bikes and marketing the hell out of an image for people to buy. But who knows I've never owned a BMW so may be I would be pulling my hair out over a recall myself. At least they are considerate enough to fix the problem once discovered.
spyglass   June 8, 2014 11:11 AM
LOL....it figures. I guess it's good to have "opinions" isn't it? C'est la vie.....
wildpig   June 8, 2014 10:15 AM
and don't call me mr.
wildpig   June 8, 2014 10:15 AM
Harley-- simply cant be beat, end of story. indian. triumph. ducati- if u have the money for over priced bling. jap bikes for bone stock reliability and zero personality.
spyglass   June 8, 2014 06:59 AM
Perhaps then, Mr Pig, you could direct us to the proper brand (or brands) of motorcycle(s) for consideration of purchase. In other words, what do YOU like? Inquiring minds want to know....
wildpig   June 8, 2014 03:06 AM
bmw is good about recalls, after they agreed to a multi million dolla out of court settlement with the fed gov ment. I think bmw got the message [finally] the usa don't play on foot dragging recalls from anyone-- including bmw. bmw- so many reasons NOT to own one.
sloppy   June 7, 2014 09:19 AM
I bet they fix it Pig. Whadya think?
wildpig   June 7, 2014 07:36 AM
how many years have I been telling yall about the sub standard over priced pos called bmw? every model every year some major issue or multiple issues. over priced pieces of junk.