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Takeshi Teranishi Named Kawasaki President

Monday, March 30, 2009
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Kawasaki named Takeshi Teranishi its new president.
Kawasaki Motors Corp., U.S.A. has announced that Shigehiko (“Scott”) Kiyama, company president since 2006, will be succeeded in that position by Takeshi Teranishi, effective April 1, 2009. Kiyama has been at Kawasaki since 2002, serving initially as director of planning, marketing and sales.

Kiyama will return to Japan and assume a new assignment as general manager of the Supply Chain Division, Consumer Products and Machinery Company, Kawasaki Heavy Industries, Ltd. (KHI).

Teranishi, who most recently headed the Sales and Marketing Division at KHI’s Consumer Products and Machinery Company, is an experienced executive who has spent several years in the powersports industry. He served in various key planning positions while assigned to Kawasaki’s European operations.

Also fluent in French, Teranishi was first named to head the company’s office in France, prior to transferring to its European headquarters in the Netherlands, where he served as general director of the Corporate Planning Division and the Marketing Division.

Kiyama said the incoming president will bring a “considerable amount of consumer products background, and he is in a good position to quickly adapt to the market here in the U.S.”

During Kiyama’s tenure at KMC, the company introduced several key products that have helped it increase market share. These class-leading models include the Kawasaki Ninja ZX-14 sportbike, the Jet Ski Ultra 250 personal watercraft, Teryx brand recreation utility vehicles, and the Concours 14 sport touring motorcycle.

Kawasaki Motors Corp., U.S.A. (KMC) markets and distributes Kawasaki motorcycles, ATVs, personal watercraft, utility vehicles and recreation utility vehicles through a network of more than 1,500 independent retailers, with an additional 8,000 retailers specializing in Kawasaki general purpose engines and hand-held power products. KMC and its affiliates employ nearly 3,650 people in the United States, with 430 of them located at KMC's Irvine, California headquarters.

Kawasaki’s tagline, “Let the good times roll.”, is recognized worldwide. The Kawasaki brand has become synonymous with powerful, stylish motorcycles for over four decades. Information about Kawasaki’s complete line of recreational products and Kawasaki affiliates can be found on the Internet at www.kawasaki.com.  
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NinjaMan   May 1, 2013 10:38 PM
Hello and good day. My name is Mr. Holmes and I recently purchased a 2013 Ninja 300 from PowerSports Plus in Albany GA. Unfortunately the bike was in an accident and required service. It was delivered at PowerSports plus 6 weeks a go today. As of today, my Ninja has yet to be repaired. I've been informed over the past 6 weeks that the parts are on backorder and they have no idea when they will come in. That the Ninja 300 is a new bike for 2013 and parts are scarce at this time. I believe that these matters are unacceptable at any level. It's hard to fathom that a brand new motorcycle with 400 miles that has 98% cosmetic damage can't get parts. I was informed by the service manager that if he had the 10 parts he needed for repairs, that my bike would have been repaired within 2 hours and that it should have taken no longer than a week or two to receive the required repair parts. If there is anyone at Corporate that can help me, please contact me at marq50@yahoo.com Thank you and best regards
DrRob   December 6, 2012 07:52 PM
Dear Takeshi Teranishi, Your losing the market by producing these cafe styling Bikes. Not one of my friends would ever buy a bike in which you have to lean forward, but we do love the style. Why don't you make some of the ZX 14R so people do not have to lean forward, I guarantee sales will increase. I believe you can make the ZX14 which is upright, comfortable and sporty. Many of the younger people are not buying them either, however in two years or less they are for sale. Very poor engineering. Make one per year cafe for the race track and the same powerful bike for people that want the sporty look and speed, upright, without your back being broken. Please allow me to disuss this issue with you for me personally, Robert Sarhan, MD 305-338-6160
DrRob   December 6, 2012 07:37 PM
Dear Takeshi Teranishi, Your losing the market by producing these cafe styling Bikes. Not one of my friends would ever buy a bike in which you have to lean forward, but we do love the style. Why don't you make some of the ZX 14R so people do not have to lean forward, I guarantee sales will increase, Robert Sarhan, MD
DrRob   December 6, 2012 07:25 PM
Dear Mr. Takeshi Teranishi, I have owned a Kawasaki 1000 Z1R since 1980, and I am very happy. Now I am wanting to buy a new bike, but many of the sport bikes are cafe, leaning to far forward. I spoke to a younger gentlemen in his 20's and stated that you can ride for about an hour or two but your back will start hurting, due to leaning forward. I think Kawasaki has made a big mistake by making many of these bikes this way. Maybe you can make one style per year but a similiar one should be made where you do not have to lean so far forward. You do not have to give up comfort for speed and airodynamics. I did race my bike at Gator Nationals and did fine on my Z1R. Please make the 2013 Ninja ZX14R more upright for us men who do not want to lean forward, and do not want to go into a touring bike but want the mucsle and speed. If your targeting the younger market, big mistake, they do not have the money but the older gentlemen do. Most guys want to take their girlfriends for a ride must also keep in mind comfort. My Z1R was comfortable. Kawasaki should make the ZX 14 more upright, sored of like the Yamaha FJR 1300. Could Kawasaki alter the Ninja ZX14 to sit upright? Thank You, Robert Sarhan, MD Please Respond
kawasaki11   August 22, 2012 11:12 AM
Kawasaki let the BAD TIMES roll TAKESHI TERANISHI - BRUCE GILL- STEVE FISCHER UNETHICAL-MERCIES- COWARDS- CORPORATE GREED-FACELESS BACK STABBERS. Kawasaki motors USA just cancel Burbank Kawasaki Jet Skis and Mules franchise. Burbank Kawasaki has been a dealer for 34 yrs servicing the community and the movie industry. Burbank Kawasaki has been very reputable dealer and a long term marriage with KMC and now gets dumped in the gutter. Kawasaki motors Corp USA is very unethical merciless cowards and does not care about the dealers and employees losing their jobs. It is an act of terrorism to hurt innocent people and the economy. Please do not support Kawasaki products. Kawasaki let the BAD TIMES roll. Please do not support Kawasaki as they are unfair to its dealers and costumers not honoring their warranty. Kawasaki let the BAD TIMES roll Many riders are dead do to possible mechanical failure or factory recall or Kawasaki factory employee left a paper towel in the engine.
AmberH   October 6, 2011 03:15 PM
Hi! My name is Amber and I bought my first bike 2 years ago brand new. I bought a 2009 Kawasaki Ninja and only 10 month into driving it I was unable to open the gas cap. I was 22 at the time and owned my house, a car and paid all my own school fees. When I was unable to get into the gas cap to drive my bike; I put it off because my car was more important. A few months later I had enough money to get the first service done and asked that they look into the gas cap issue. They stated that it would be more than 300.00 to fix the gas cap because it was 2 months out of warranty. I have not been able to ride my bike since and with many other bills to deal with and my care breaking down; my last worry was my bike so I put it off. I am trying to save up to pay for my wedding coming next year and one of the ways I wanted to raise money was to sell my bike. Now I am stuck, it will cost money to fix it but the issue is not my fault. My bike barley has 800 miles on it and I have not driven it in over a year.... The gas cap cost 127.00 plus labor and customer care shot me down and declined my claim. At this rate I don't think that I will be buying the Kawasaki 600.
LEMON   July 27, 2011 11:48 AM
Mr. Teranishi,

My name is William Sturm, I recently (last year 2010) bought a BRAND NEW 2009 Kawasaki Ultra 260X Personal Watercraft. Since buying the machine, it has been back and forth to the dealer NON-STOP! it literally NEVER RUNS and has never seen the water. I took it out for the first time this year @ the end of May and it broke down AGAIN literallly 300FT off shore, I took it back to the dealer and they had it literally til just a few days ago, which is the currently END OF JULY 2011. I took it back out and AGAIN IT BROKE DOWN leaving me STRANDED yet again off the coast of NJ. I am beyond frustrated with this machine that I bought brand new last year for OVER 10K and literally still have not been able to actually use. I have contacted the dealer and your "Consumer affairs" division DOZENS of times and I get NO CUSTOMER SERVICE AT ALL... they could literally CARELESS about my problems or concerns. They constantly blow me off, do not return my phone calls, nor remedy the situation in anyway possible to help correct the problems. I've asked several times to have a factory technical rep to come out and take a look at it and still NOTHING... I feel I have been patient and understanding enough at this point.. This machine has done nothing but break down since I bought it and has never ran right.

PLEASE contact me as soon as possible @ willsturm2004@hotmail.com

A highly frustrated consumer who definitely bought a LEMON.

David Nates -consumer  January 17, 2011 07:16 PM
My name is David Nates and I live in Daytona Beach Florida.

I recently took my 1997 1500 Vulcan Classic into my local dealership to have some work completed with a Factory Authorized Repair that I had found while doing research on a local Kawasaki Forum.

I do appreciate the fact that there was a tremendous amount of work completed on my bike at no cost to me.

The reason I am writing this letter is this. Besides the FAR there was nothing wrong with my motorcycle when I brought it in. When I picked it up and left I noticed that the oil and temp light was on. I immediately brought the bike back to the dealer. When he looked at a couple of things he determined that there was no oil going through my motor at all. He told me that the technician that rode the bike after the work was completed said taht they came on or were on when he went on the ride. This was not relayed to me at all. They were no on when I brought the bike in.

After a discussion with the shop manager he said that there was a plastic oil gear that Kawasaki had been replacing and this could be the problem. From what I understand this has been a problem on these bikes for many years. This was well before Christmas. He placed many calls to his contact and after a few weeks he was told that they would not do anything. he gave me the number to customer service and I talked to someone who I think was named Rick and he very rudely told me that it does not matter if it was damaged at the dealer or not they were not going to fix the problem. Again, when I dropped the bike off there was no problem and while it was at the dealer it appears. And this is my responsibility to repair.

Let me ask you. If you took you car to the dealer working, they did some major work to the engine, and when you picked it up it would not run would you just say ok, I will fix it.

I have seen where as late as 2009 they were still performing this repair. I still to this day do not see this as something that I should have to pay for. My bike went in working fine and then comes out nothing more than something to use for a reef in the ocean.

There are many sites that talk about the Kawasaki and how good it is. Mine was very good before it went into the dealer. Now it comes out broken. What is wrong with this picture?

All I ask is that the Plastic Oil Gear, if that is the problem, be repaired like they have been before. At the least the dealer should be required to figure out what is the problem and let me know.
Just please fix my bike, do what is right and what the Kawasaki name should do to stand by there products.

David Nates


Bon jour, Mr. Teranishi if you expect to stay in business then you might want to rethink the people that you are hiring or allowing to work for your kawasaki motorcycle division! especially your consumer affairs! and you might even want to check out all the FLAWS within your design/developers departments! I have a bike a 1996 VULCAN 1500 CLASSIC and the PLASTIC OIL PUMP GEAR HAS GONE OUT! Who in hell uses PLASTIC for an oil pump gear? common Mr. Teranashi! Ive been building engines for many years and this is the first I have seen of a PLASTIC OIL PUMP GEAR! my BIKE only has 40 thousand miles on it! if your company had built this BIKE correctly the engine would not have any TROUBLES! and I have seen that there are THOUSANDS of other VULCANS with the exact same TROUBLES! Dont you realize that for every one customer you burn! you lose TEN or more sales! on the other hand for every cutomer you treat with respect and professionalism you will GAIN TEN NEW CUSTOMERS! I suggest that you start with me... as I can either be a great spokesman and supporter of Kawasaki MOTORCYCLES! or I can be the one man who turns all of your business away from you by simply telling the TRUTH! if you decide to do right by me here is my email... rockhard77777@yahoo.com

I have recently contacted Kawasaki in california (consumer affairs) I spoke to 3 of their people only to recieve the same answer! and the same rude unprofessional treatment by all! apparently KAWASAKI does not stand behind their product! I HIGHLY RECCOMEND THAT EVERYONE STOP PURCHASING KAWASAKI MOTORCYCLES! until they (kawasaki motorcycle corporation) decide to start acting like professionals and treat the customer with courtesy and respect that the customer is due! I have always heard that the japaneese were very professional and that they ALWAYS STAND BEHIND THEIR PRODUCT! if this is true why are they hiring people to work for them? who are RUDE AND UN PROFESSIONAL AND WHO ARE SAYING NO TO THE CUSTOMER! THEY REFUSE TO REPAIR OR REPLACE THE MOTORCYCLES/PARTS WHICH ARE DEFFECTIVE! AND APPARENTLY THERE ARE PLENTY OF THEM! AT LEAST NISSAN OWNS UP TO THEIR DEFFECTS AND RECALLS THE CARS AND REPAIRS THEM! AT NO COST TO THE CUSTOMER!
Bill Barber -Disheartend Customer  March 25, 2010 11:53 AM
I purchased a new $16,000 Vulcan 2000, in 2006, put 25,200 miles on it and followed the owner's manual to the letter for its break-in and servicing; only to have the output shaft that goes into the drive pulley to be striped of it teeth. I'm told by the dealership's mechanic that this should never happen, but has happened in other year models (which were recalled and repaired), this is a $1200 repair. I contacted Kawasaki Motors Corp. customer services hoping to have Kawasaki either cover the cost of the repair or offset the cost by providing the parts at no charge; only to be treated poorly and told by the service rep. that since the warranty has expired "Kawasaki is not responsible for defects that arise after the 2 year warranty period" and that "I speak for Kawasaki's president". GREAT customer relations - NOT! This was not my first Kawasaki motorcycle, but it is my LAST! I would like to hear from MR. Takeshi Teranishi the real President of Kawasaki, and have him tell me if this kind of customer support is in his business model.
Jo Cunningham -Kawasaki ZX 14 Limited Edition  August 6, 2009 09:50 AM
I just submitted a comment. Please respond to jcunning@wahazel.com
Jo Cunningham -Kawasaki ZX 14 Limited Edition  August 6, 2009 09:48 AM
This bike was purchased in April, with cash, and just this past weekend finally got 1,000 miles on it. It has been to the shop twice because it shows it is running hot. I called Kawasaki Headquarters and found all people to be rude, starting with the telephone operator, on down to the customer service rep. I have been told it is not running hot and that the gauge is malfunctioned, and that this is a known defect. Why would anyone sell something like this. We have had 3 Kawasaki's and if this is not corrected to my satisfaction, it will be my last. Harley is looking better every day.
Phil Doody -Chirping noise  June 5, 2009 01:23 PM
This year I bought a new 2007 Vulcan 2000. When driving the bike sends out a very annoying chirping noise. The bike was test ridden by my local service center and unable to pin point the problem. Can you help? What do I need to do to correct this problem? Please respond. Phil Doody Alberta, Canada padoody@shaw.ca